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Application Managed Services from theICEway-2

Application Managed Services

Hosted managed services - Shared and private infrastructure offerings - Fully ITIL-based 24/7/365 service desk - Client side managed service - Continuous patch management - Application configuration support - Out of hours application managed service - Application performance monitoring
Find out more about theICEway's Application Managed Services
Cloud Strategy from theICEway-Oct-10-2023-10-51-39-6046-AM

Cloud Strategy

 AWS, Azure, Alibaba & Google cloud platform architecture design - Dev-Ops automation - CI/CD pipeline management - Legacy application migration - Hyper-converged infrastructure - Security and best practice auditing & cost optimisation - System integration design - Data migration management
Find out more about theICEway's Cloud Strategy offering
Technology Projects from theICEway-2

Technology Projects

 Business analysis - Project management - System implementations - Upgrades and migrations - Business intelligence & reporting solutions - Infrastructure design and implementation - Landside and on-board engineering support - Application Testing - Data conversion validation - Application training - Agile development
Find out more about Technology Projects with theICEway
Contact Centre Solutions from theICEway

Contact Centre Solutions

 Customer support specialists - Reservation agents - Groups, charters & incentives - 24/7 Contact centre - Seaware support specialists - Pre-sailing complaints handling - Post-sailing complaints - Shipboard sales support - Upgrades / downgrades - Multi-channel (phone, email, chat) - Outbound sales - Net promoter score
Contact us if you would like to know more about contact centre solutions from theICEway Ecosystem Of Companies

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