Working with your IT Teams to deliver business solutions
  • There are no suggestions because the search field is empty.

Innovation Hub

Welcome to our news and blog section. Here you will find the latest updates from theICEway and our IT specialists at ICE. We are frequently invited to attend and speak at industry events, so if you don’t want to miss out on those, this is the page for you.

With more than 20 years’ worth of experience in cruise, travel and healthcare, you will also be able to read more about these key sectors. Of course, at the heart of it all is Information Technology – which some of you may know as ‘IT’ – and we’ll certainly include news on that.

Our ecosystem of companies was founded upon 3 guiding principles, or values: People, integrity and innovation. We always aim to infuse our every effort with one or all of these. The first, ‘people’, includes not only our people, but also those we work alongside each day. If you are reading this, then you can rest assured that it also includes you.

As such, we welcome your comments and feedback so do join in the conversation. You can also follow us on social media using the links below.

  • Twitter logo
  • LinkedIn logo

Social Media's impact on the Cruise Industry

by Colm Bushell | November 22, 2024 | Blog | 0 Comments

The widely recognised first social media site was SixDegrees.com, which came out in 1997. The platform has come on leaps and bounds since then and now defines the way we live and work. Social media's rise has been especially prevalent to businesses who are now able to showcase their brand on a global scale. Ignoring it's existence would be unwise. There was a stereotype that cruises were only for newly weds and retirees. However, times are changing, cruise lines are more inclusive and affordable then ever before. Social Media allows cruise lines to market their product to different demographics.

 
Some of the facts

- Over 4.6 billion people use some form of social media

- Since 2003, Google has responded to 450 billion different requests.

- Only 320 million of the 3 billion X accounts that exist are active.

- The average time spent on social media platforms is 147 mins a day.

- An estimated $1.27 trillion was spent on social media ads in 2023.

 

Social Media and Cruise

Cruise lines use social media platforms such as Snapchat, X and Instagram to interact with their customers and promote their products. One of the most prolific at the minute is TikTok. If TikTok hasn't crossed your radar yet, you might just be the last person on Earth still using a rotary phone. The platform uses an algorithm that ensures all content seen is tailored towards the user. The platform's main demographic is the younger generations who need instant gratification when consuming content. Nowadays, cruise lines hire bloggers and vloggers to stay on their cruises because they reach these audiences more than traditional media.

 
Content Onboard 

There is a variety of content that is generated onboard cruise ships, here are some examples:

-  Videoing showcasing the condition and amenities of each type of Stateroom

- Photos of the dining expertise, and mixology. Themed culinary events are a particularly big hit.

- Podcasts by crew members talking about their unique onboard experiences.

- Clips of the onboard entertainment to gauge which shows someone might like.

This content brings with it a wealth of benefits for those enjoying the cruise and for others. The role it plays in generating ‘word-of-mouth’ cannot be overstated either.

 

Conclusion

Social media provides cruise lines with a convenient platform to highlight their vessels, destinations, and onboard activities. Recently, a novel travel experience called "social media cruising" has emerged. This trend is likely to persist as more ships enhance their Wi-Fi capabilities. Social media is undoubtedly here to stay!

 

 

 

 

 

Leave a Comment