Service Desk
Our Service Desk is available 24/7, in line with a ‘follow the sun’ ethos. It allows us to cover your operational IT requirements in full
]ICE Support email:
servicedesk@theiceway.com
UK Service Desk:
+44 3333 4444 66
USA Service Desk:
+1 786 408 5522
Australia Service Desk:
+61 3 8375 8600
Canadian Service Desk:
+1 902 708 8300
A true innovator, Conor was the chief architect behind our HIB solution and has worked tirelessly over the last year to develop Fit2Go.
“Our people here on theICEway are a true team. We work together to support our clients with a variety of different IT services. Every day we strive towards finding answers, using our combined experiences and knowledge to create solutions to key problems. We always aim to deliver upon the core objectives of any project, collaborating with our clients fully to make their lives easier”.
Conor is joined in his on-going mission by members of the team including Anni Narusk, one of our specialist consultants. Anni has worked on several important projects including one with University College London last year, and she is currently supporting the British Society for Urogynaecology (BSUG) with a project involving big data.
“The real competitive advantage we have on theICEway is the people and their passion for excellence, with a determination to see the company succeed and grow. The people here on theICEway thrive to understand our customers’ challenges and frustrations in the search for the best innovative solutions for them.”
Our ITIL service delivery framework, consultancy expertise and overall industry experience is all underpinned by Prince 2 project management. Our team at ICE can deliver managed services and maintenance through to consultancy on Information Management and Technology systems.
We are proud to offer a robust set of IT services for healthcare, including:
Our Service Desk is available 24/7, in line with a ‘follow the sun’ ethos. It allows us to cover your operational IT requirements in full
]Our experienced IT Consultants will work closely with your teams to ensure a deep understanding of your people & your organisation.
]Make paper trails a thing of the past with this IT solution for cruise & travel that securely collects and stores all Healthcare data.
]An effective data storage and manipulation solution, HIB conforms to the HL7 standard to provide a core patient administration system
]Each year, the British Society for Gynaecological Endoscopy brings the healthcare community together for keynote lectures, debates, tutorials and more. Typically held over a 3-day period, past events have seen experts brought in from all around the world, including Managing Director of theICEway, Conor Byrne. We look forward to many more years of active involvement.
Anni Narusk is one of our specialist ICE consultants, often called upon to join important healthcare projects. She currently provides key IT support to the British Society for Urogynaecology (BSUG), on a 'big data' project.
Anni brings passion and determination to her work, successfully overcoming challenges and helping in the development of innovative solutions.
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