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Welcome to our news and blog section. Here you will find the latest updates from theICEway and our IT specialists at ICE. We are frequently invited to attend and speak at industry events, so if you don’t want to miss out on those, this is the page for you.

With more than 20 years’ worth of experience in cruise, travel and healthcare, you will also be able to read more about these key sectors. Of course, at the heart of it all is Information Technology – which some of you may know as ‘IT’ – and we’ll certainly include news on that.

Our ecosystem of companies was founded upon 3 guiding principles, or values: People, integrity and innovation. We always aim to infuse our every effort with one or all of these. The first, ‘people’, includes not only our people, but also those we work alongside each day. If you are reading this, then you can rest assured that it also includes you.

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ICE Turns 15 years old (2007 to 2022)

by Asa Sargeant | May 11, 2022 | ICE: 15 years in IT for cruise | 0 Comments

We are now well into May and it is a time for celebration. The reason? ICE turns 15 years old and all at theICEway are tremendously proud. What started life as ICE Support Ltd back in 2007 is now a flourishing IT ecosystem. We have always been based in Hertfordshire and consider it our home.

We’re happy to be a Managed Service Provider (MSP) in the UK but our offering has developed much further over the last 15 years. We now have offices around the world and work alongside some of the biggest names in cruise, travel and healthcare. We are able to do this because of our amazing teams. Our people are our most important asset and below we hear from some of them regarding this very special milestone.

Robert Richardson, Workforce Manager (2009 To Present)

"theICEway will always go the extra mile. [I] can appreciate the hard work our dedicated IT engineers put in every day.

“It’s been an absolute pleasure over the past decade to work with such a diverse group of people… and I can honestly say it’s now more enjoyable than ever.

“I’m looking forward to marking the 15-year milestone and beyond with theICEway and I’m very confident that… we will continue to… enjoy additional growth as a result.”

Valentine Anene, 3rd-Line Engineer (2012 To Present)

“[theICEway] has been such a visionary company that has continued to care about its employees. Over the years, I have seen the company grow… with strong standing and reputation in many sectors.

“The company’s culture and mantra of integrity, people and innovation is so central to the company’s existence. No wonder many [of us] stay for several years…!”

Mahendra Rathod, 2nd-Line Engineer (2019 To Present)

“I started my job with theICEway on 10th October 2019. The good thing is that all the people I met on the interview day had left positive impressions on my mind.

“Through this journey with theICEway, I have gone through different stages of life, and I have always had support from the whole company.

“I feel that I have been looked after with little things like greetings every morning, warm tea and coffee, the delicious and fresh fruits on the desks… I also have all the technical training, tools and software investment that I need.

“You can say that I am a very happy employee… [and] I am really proud to be part of theICEway.”

Read these testimonials and more in full

As ICE turns 15 years old we are extremely proud of everything we have achieved during that time. We’re also incredibly excited for what lies ahead and with the people we have on board, we’re positive it is going to be an amazing journey!

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