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Innovation Hub

Welcome to our news and blog section. Here you will find the latest updates from theICEway and our IT specialists at ICE. We are frequently invited to attend and speak at industry events, so if you don’t want to miss out on those, this is the page for you.

With more than 20 years’ worth of experience in cruise, travel and healthcare, you will also be able to read more about these key sectors. Of course, at the heart of it all is Information Technology – which some of you may know as ‘IT’ – and we’ll certainly include news on that.

Our ecosystem of companies was founded upon 3 guiding principles, or values: People, integrity and innovation. We always aim to infuse our every effort with one or all of these. The first, ‘people’, includes not only our people, but also those we work alongside each day. If you are reading this, then you can rest assured that it also includes you.

As such, we welcome your comments and feedback so do join in the conversation. You can also follow us on social media using the links below.

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Cruise Industry News May 2021

It’s been almost 7 weeks since our last news round-up and a lot has happened. The world of cruising still isn’t quite up to full speed just yet but the signs are strong. Read on for further proof that we are entering a new kind of normal… That’s right, it’s time for cruise industry news, May 2021.

MSC Virtuosa Sets Sail For Round 2

This update from our friends at Cruise Industry News looks at the stunning MSC Virtuosa. The ship made history last week as it became the very first to set sail in the UK since the start of the Covid-19 pandemic.

In the words of Antonio Paradiso, Managing Director for UK and Ireland, passengers “…felt safe at all times”. This is excellent news and this week the Virtuosa set sail on its second voyage from Southampton. Hopefully, this one will be just as positive an experience, paving the way for smooth sailing into the future.

We also hope that the passenger and crew experience is made even smoother by the implementation of our tzChromar solution. It is designed specifically for cruise to improve the longstanding issue of time zone change management. Cruise lines deploying manual or partially automated processes for this are prone to human error. The wrong time on a ship can lead to missed excursions, incorrect transactions and more. tzChromar alleviates the strain on crew and improves the overall passenger journey – find out more.

Royal Caribbean Cruising To Alaska In Jul / Aug

This story from Cruise Critic reveals Royal Caribbean’s plans to sail from Seattle to Alaska this summer. The sailings will depart in July with vaccinated crew. They will also adhere to a requirement that all passengers aged 16 and above are fully vaccinated. The Serenade of the Seas and Ovation of the Seas will sail in July and August respectively.
Holland America Line, Princess Cruises and Carnival Cruise Line also made similar announcements last week. Finally, there is some light at the end of a (very long) tunnel…

NCLH Sets An Aug Restart In The US

Seatrade Cruise News brought us this report on Norwegian, who are also Alaska-bound. Norwegian Bliss is set to leave Seattle on August 7th, pending the issuing of a conditional sailing certificate. Frank Del Rio, President and CEO for Norwegian Cruise Line Holdings, had this to say:

“This is a moment we have all been waiting for… we collaboratively worked alongside local, state and national authorities [in Alaska] to… resume cruise operations and provide much needed relief to… [those] who rely on cruise tourism for their livelihoods.”

That is our round-up of cruise industry news May 2021. For more updates, follow ICE on LinkedIn and Twitter and theICEway on LinkedIn.

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