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Welcome to our news and blog section. Here you will find the latest updates from theICEway and our IT specialists at ICE. We are frequently invited to attend and speak at industry events, so if you don’t want to miss out on those, this is the page for you.

With more than 20 years’ worth of experience in cruise, travel and healthcare, you will also be able to read more about these key sectors. Of course, at the heart of it all is Information Technology – which some of you may know as ‘IT’ – and we’ll certainly include news on that.

Our ecosystem of companies was founded upon 3 guiding principles, or values: People, integrity and innovation. We always aim to infuse our every effort with one or all of these. The first, ‘people’, includes not only our people, but also those we work alongside each day. If you are reading this, then you can rest assured that it also includes you.

As such, we welcome your comments and feedback so do join in the conversation. You can also follow us on social media using the links below.

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Managed Cloud Services from theICEway

by Asa Sargeant | February 23, 2022 | Products & Services | 0 Comments

Today we take a look at one of our most sought-after IT services. We are in an age where security is key and many are looking to transition away from in-house infrastructure. Here then is a summary on managed cloud services from theICEway.

Full Managed Service

We’ll take complete responsibility for your cloud environments, providing you with pro-active management and regular reports. This service offers peace of mind for companies that have limited internal cloud specialist resources. It allows them to then re-focus their own efforts on other important core business strategy projects.

Out Of Hours Managed Service

theICEway’s experienced IT professionals will ensure that your core business functions are operating around-the-clock. You can then rest assured that downtime is minimised and that your organisation will stay ahead of the competition. This service is fully integrated with existing processes to ensure maximum efficiency and effectiveness.


Hypercare with theICEway means access to fully trained and highly skilled resources. We’ll work with your teams to deliver on time, every time, mitigating risks and then solving issues before they can escalate. Our SPOC-based approach ensures smooth communication and eliminates wastage, providing you with the level of prioritisation your business requires.

Vendor Agnostic Cloud Architecture & Design

Hosting with theICEway ensures a scalable and secure solution designed in accordance with your core requirements. We adopt a fully collaborative approach to completely understand your organisation and your people. We’ll create a range of documents together before then delivering architecture which adheres to best practices, with comprehensive testing available through our eTestware arm.

Via our CRIBB Cyber Security brand, we can then also provide you with a robust ‘security by design’ IT strategy including regular penetration testing and vulnerability scans.

Due Diligence Audits

Full managed service with theICEway means exactly that. We’ll carry out regular reviews to ensure compliance with security standards and risk mitigation. Our IT professionals will keep you aligned with best practices and completely up-to-date with the latest tech developments.

Cloud Migration

As more organisations consider cloud hosting, the question is now not so much ‘why’ but ‘how’. theICEway’s Cloud Migration service offers a robust answer, with full support, guidance and knowledgeable experts ready to liaise with all parties involved. We’ll work with you to understand your requirements before then taking the lead to deliver a complete digital transformation for your business.

Application Performance Monitoring

Performance is key. theICEway’s managed service experts will deliver full monitoring solutions to ensure you can then maximise your own performance. For more than 15 years, we have given organisations complete transparency with their data to allow them to take the appropriate actions. We’ll create and configure dashboards for you and set up robust application reports with scheduled alerts.


The combination of cultural philosophies, practices and tools that enable the rapid delivery of applications and services. theICEway will help take your organisation into the future by replacing traditional software development and infrastructure management processes. Our DevOps experts can help with everything from configuration to monitoring, working alongside your teams to ensure a seamless transition.

Project Management

theICEway adopts PRINCE2 and agile methodologies adapted to the specifics of the cruise industry. Our project management allows for reductions in overruns as well as an increase in output. We bring resources together and control budgets efficiently. For more than 15 years we have consistently managed to increase the quality of products released and our experts are ready to do the same for you.

Managed Cloud Services from theICEway are becoming more and more popular. If you need help with the cloud in any way, be it private, public or hybrid, then get in touch today.

Read additional content on the cloud.

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