Working with your IT Teams to deliver business solutions
  • There are no suggestions because the search field is empty.

Innovation Hub

Welcome to our news and blog section. Here you will find the latest updates from theICEway and our IT specialists at ICE. We are frequently invited to attend and speak at industry events, so if you don’t want to miss out on those, this is the page for you.

With more than 20 years’ worth of experience in cruise, travel and healthcare, you will also be able to read more about these key sectors. Of course, at the heart of it all is Information Technology – which some of you may know as ‘IT’ – and we’ll certainly include news on that.

Our ecosystem of companies was founded upon 3 guiding principles, or values: People, integrity and innovation. We always aim to infuse our every effort with one or all of these. The first, ‘people’, includes not only our people, but also those we work alongside each day. If you are reading this, then you can rest assured that it also includes you.

As such, we welcome your comments and feedback so do join in the conversation. You can also follow us on social media using the links below.

  • Twitter logo
  • LinkedIn logo

Software testing is growing in importance

A bold statement perhaps but one which is undeniable in a world where software is more prevalent than ever before. Software testing essentially guarantees quality and when strong UX is so vital, it’s hard to see why so many organisations still fail to prioritise testing. Today then we look at this in more detail. What are the benefits? What can happen when software issues occur?

Quality Assurance

We use software testing to evaluate whether or not the specified requirements of a software or system are met. During this process, potential errors, gaps or bugs can be detected. When carried out early enough in the delivery cycle, it can save both time and money. The earlier you can find a defect, the sooner it can be rectified. Testing should ideally be completed before release to ensure the smoothest possible end-user experience.

Why Is Testing Important?

The reasons are numerous and the benefits vast, with the following just a small sample:

- It is essential in detecting defects and errors that may occur during development
- It offers guarantees over reliability, quality and customer satisfaction
- This quality assurance helps to build confidence in software, systems, and ultimately in organisations and brands
- The more testing carried out, the more effective the performance and the lower the costs of ongoing maintenance will be

Why Is Testing Often Not A Priority?

The simple fact is that many companies aim for as quick a release / implementation as possible for software / systems. In order to achieve a rapid turnaround, testing is either then fast-tracked or dropped altogether. Other possible reasons for it not being prioritised include:

- Testing can be very costly, with investment required for automation, test design, licensing and more
- There are often ‘hidden costs’ involved, such as when different test cases and test cycles are required
- A lack of knowledge in software development and the software itself can also lead to testing being skipped
- Poor communication from development teams can result in testing not being a priority as test requirements are unclear

The User Experience Is Key

Most of us use software in our daily lives, both for work and for play. We expect a seamless experience, free from any issues. We do not expect to encounter errors, bugs or crashes. Let’s use an e-commerce website as an example to describe the ideal online user experience. A top website combines seamless navigation with a clearly defined purchase journey. The content is dynamic and easy to take in. Then there are calls-to-action to obvious support mechanisms. Mobile device compatibility is a must, with an equally smooth web experience delivered.

Think of a time when you have used a website and it has crashed. Unless it is a site you regularly visit, the chances are you will not be returning! That also has a negative impact upon the brand itself, with your future custom very much in doubt.

Software testing is vital in the world of IT – at least we believe that to be the case. Hopefully, upon reading this article, you may agree. If you do, then we would love to hear your thoughts in the comments section below. If you disagree, we’d also like to hear about that.

Need help with your software testing efforts? Read about how our eTestware brand can help you.

Leave a Comment