Innovation Hub

Welcome to our news and blog section. Here you will find the latest updates from theICEway and our IT specialists at ICE. We are frequently invited to attend and speak at industry events, so if you don’t want to miss out on those, this is the page for you.

With more than 20 years’ worth of experience in cruise, travel and healthcare, you will also be able to read more about these key sectors. Of course, at the heart of it all is Information Technology – which some of you may know as ‘IT’ – and we’ll certainly include news on that.

Our ecosystem of companies was founded upon 3 guiding principles, or values: People, integrity and innovation. We always aim to infuse our every effort with one or all of these. The first, ‘people’, includes not only our people, but also those we work alongside each day. If you are reading this, then you can rest assured that it also includes you.

As such, we welcome your comments and feedback so do join in the conversation. You can also follow us on social media using the links below.

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eTestware: Enabling theICEway to deliver software testing

Last week we published an article highlighting the growing importance of software testing. It is virtually impossible for anyone to go a day without interacting with software to some degree. Our perceptions on software quality and good UX have never been higher. Therefore, testing is a crucial part in the software development lifecycle. Today we look at theICEway’s software testing arm: eTestware.

Read last week’s article, “Software testing is growing in importance”.

Quality Testing By Experts

So reads the eTestware tagline. Simple and to the point, it certainly reflects the key proposition of this growing IT brand. Starting life in 2014 in Estonia, eTestware has delivered results in sectors including Insurance, Healthcare, Cruise and Travel. To this day, their main HQ is located in the wonderful city of Tallinn. As part of our ecosystem, the team there have full access to our global resources and are fully able to complete projects no matter where clients are based.

FAQs With Bertie Trevis

What does eTestware offer?

In simple terms, we are functional software testers, and we work alongside both software vendors and customers. To pre-empt the next logical question, functional testing is a specific type of testing. It essentially tests that the functional requirements and specs of a system are met correctly. Our team have been testing for many years and have worked on projects large and small. As you may imagine, they are therefore familiar with all testing types, just some of which are:

Integration testing, regression testing, smoke testing, system testing, User Acceptance Testing (UAT).

What is the difference between working with vendors and end users?

Vendors need to have the utmost confidence in their products when taking them to market. Our software testing services give them that confidence because they know that we have found any bugs or defects and fixed them. It is important to note that software testing rarely uncovers every single issue, but that only serves to demonstrate just how critical it is. The last thing any vendor wants is to release something that delivers a poor user journey or experience. Without testing, that outcome is virtually guaranteed. It’s also important to point out that testing should be an on-going effort. New releases need to be tested as well – it’s not like one round of tests will solve everything!

Similarly, end users also need to know that the products they are purchasing are of good quality. Our experts step in to then give them the assurance they need before implementation.

“Right Sourcing… Alludes To The Delivery Of Real Value”

Bertie Trevis, General Manager for eTestware

The term, “Right Sourcing” is used prominently on the eTestware website… what does that actually mean?

There are lots of phrases from which “right sourcing” derives. People often talk about “onshore versus offshore” but the most popular term is perhaps “outsourcing”. We tend not to use that because it can have certain negative connotations. We say, “right sourcing”, because it alludes to the delivery of real value based upon a true collaboration. With ‘traditional’ outsourcing it can feel as though ‘outsiders’ are stepping in and taking over. We don’t do that. We make sure that our clients know we are a part of their team on any given project.

The key sectors listed are insurance, cruise, travel and healthcare; can you offer support to other industries or verticals?

Yes, we can. The fundamentals of testing typically remain the same regardless of sector.

As aforementioned, the eTestware HQ is based in Tallinn, Estonia. To close, here are some fun facts about both:

- Tallinn is home to the Teletorn TV tower, Estonia’s tallest building
- The Pirita District features 2km of unspoilt, sandy beaches
- Estonia consists of over 1,500 islands, with a diverse terrain including forests, rocky beaches and lakes
- Boasting one of the fastest internet speeds in the world, Estonia is the birthplace of both Skype and Bolt

Contact eTestware if you need guidance on software testing or would just like to know more!

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