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Innovation Hub

Welcome to our news and blog section. Here you will find the latest updates from theICEway and our IT specialists at ICE. We are frequently invited to attend and speak at industry events, so if you don’t want to miss out on those, this is the page for you.

With more than 20 years’ worth of experience in cruise, travel and healthcare, you will also be able to read more about these key sectors. Of course, at the heart of it all is Information Technology – which some of you may know as ‘IT’ – and we’ll certainly include news on that.

Our ecosystem of companies was founded upon 3 guiding principles, or values: People, integrity and innovation. We always aim to infuse our every effort with one or all of these. The first, ‘people’, includes not only our people, but also those we work alongside each day. If you are reading this, then you can rest assured that it also includes you.

As such, we welcome your comments and feedback so do join in the conversation. You can also follow us on social media using the links below.

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The people at theICEway – our greatest asset

Born as ICE in 2007, our ecosystem of companies has thrived in the last 15 years. One reason for that is the people at theICEway, a dedicated group that contains team members who have been with us since day 1. Today then, we look at our greatest asset.

The Team Behind It All

ICE is many things; a UK Managed Service Provider (MSP) with international reach. A technology consultancy for clients around the world in cruise, travel and healthcare (predominantly). ICE adopts a security by design approach via CRIBB Cyber Security. We’re huge proponents of software testing through our eTestware brand. But theICEway as a whole is nothing without the people who make up our global team.

From our 1st line service desk engineers to our co-founders, everybody pulls together to deliver results for our clients. Lots of companies speak highly of their employees and we are no different. However, we’re delighted to say that our employees also speak very highly of theICEway.

ICE Turns 15

Avid readers of our blog will have seen a lot of content about our recent 15th birthday celebrations. As part of those, we sat with various staff members for their take on the company reaching this fantastic milestone.

Read what theICEway’s staff had to say about ICE turning 15.

Many of our team have spent well over a decade with us. This in itself is a huge testament to the amazing family spirit cultivated by Ian Richardson and Conor Byrne. The pair founded ICE together in 2007 and they are just as passionate about the company now.

In fact, you can witness that passion at first hand in an upcoming video interview with them! That will be exclusively released in an upcoming ICEbreaker newsletter - not signed up? Reach out and we will add you to the list.

Biz4Biz 2022: An Update

Recently, we announced that theICEway was a finalist at this year’s biz4Biz awards. Members of the team attended an amazing awards ceremony, where we were surrounded by Hertfordshire’s brightest and best. Having won for Best Technology Services Provider in 2019, our hopes were high. Unfortunately, we did not win this time around but we’ll be back and were just delighted to be involved again.

We Are Nothing Without Our People

The people at theICEway are truly our greatest asset. Through their hard work, we have transformed from a local IT company into a global technology services provider. We’re often seen as being the go-to organisation for the cruise industry and that is something we are all very proud of.

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