Working with your IT Teams to deliver business solutions
  • There are no suggestions because the search field is empty.

Innovation Hub

Welcome to our news and blog section. Here you will find the latest updates from theICEway and our IT specialists at ICE. We are frequently invited to attend and speak at industry events, so if you don’t want to miss out on those, this is the page for you.

With more than 20 years’ worth of experience in cruise, travel and healthcare, you will also be able to read more about these key sectors. Of course, at the heart of it all is Information Technology – which some of you may know as ‘IT’ – and we’ll certainly include news on that.

Our ecosystem of companies was founded upon 3 guiding principles, or values: People, integrity and innovation. We always aim to infuse our every effort with one or all of these. The first, ‘people’, includes not only our people, but also those we work alongside each day. If you are reading this, then you can rest assured that it also includes you.

As such, we welcome your comments and feedback so do join in the conversation. You can also follow us on social media using the links below.

  • Twitter logo
  • LinkedIn logo

The Wave Awards 2023: A celebration of cruise & travel

This week saw the 9th edition of the Wave Awards take place at The Dorchester hotel in London. We’re delighted to say that theICEway were invited there as nominees. This iconic venue proved to be the perfect setting for what was an unforgettable night.

Rewarding Excellence In Cruise

Recognised by many as cruise’s premier event, the Waves are often referred to as ‘the Oscars of the cruise industry’. A glance at the event partner and sponsors offers some justification behind that statement:

- Fred Olsen Cruise Lines (also in partnership with)
- Arosa
- Accord
- Cruise Jamaica
- Cruise Plus
- Cunard
- Gail Kenny
- Holland America Line
- Marella Cruises
- Princess
- Regent Seven Seas Cruises
- Riviera Travel
- Seabourn
- The Sun
- Traveltek
- Travelzoo
- Visit Qatar

The awards celebrate the very best of the UK’s cruise sector, with categories for agents, cruise lines, industry, onboard, online & technology plus ports & destinations. An expert panel of industry judges are also tasked with deciding who will win in the special awards categories:

- Peter Grant award
- Women in cruise award

On top of that, there are special ‘Favourite’ categories voted for by the public:

- Favourite Cruise Blogger (2023 winner: Cruise Mummy)
- Favourite Cruise Destination (Greece)
- Favourite Cruise Travel Agent
- Favourite Luxury or Premium Cruise Line (Cunard)
- Favourite Ocean Cruise Line (P&O Cruises)
- Favourite River Cruise Line (Riviera Travel)
- Favourite Specialist Cruise Line (Viking Cruises)
- Favourite Travel Agent
- Favourite Travel Influencer

Winners At The 2023 Awards

As nominees, we were proud to send a team to represent theICEway at this prestigious evening. Joining Co-Founder & CEO Ian Richardson were Head of Technology Projects Bertie Trevis and David Tibbles, Business Development and Product Manager. David is a key man when it comes to the tzChromar® IT solution. Designed specifically for cruise, this is why we were nominated for Best Technology Innovation in the first place. Another very important person at the event was Co-Founder Conor Byrne, the initial driving force behind tzChromar®.

Agent Categories

- Best Online Agent
- Best Agent Consortia or Homeworking Agency
- Best Independent / Solo Agent
- Best Retail Agent
- Best Small Agency
- Best Specialist Cruise Agent

Cruise Line Category

- Best Family Cruise Line:
- Best Value-for-Money Cruise Line
- Best for Solo Travellers (2023 winners: Riviera Travel)
- Best Specialist Cruise Line
- Best Premium Cruise Line
- Best Expedition Cruise Line
- Best New Ship Launch
- Best Luxury River Cruise Line
- Best Luxury Ocean Cruise Line
- Best River Cruise Line
- Best Ocean Cruise Line

Industry Awards

- Best Advertising, PR or Marketing Campaign
- Best Environmental Innovation
- Best Transfer Service
- Best Escorted & Specialist Tour Operator (Riviera Travel)

On Board Categories

- Best for Entertainment
- Best for Cuisine
- Best for Accommodation
- Best for Wellness & Enrichment (Cunard)

Online & Technology Category

- Best Technology Provider (Operations / Retail)
- Best Technology Innovation (theICEway)
- Best Use of Content

Ports & Destinations Category

- Best Port
- Best For Excursions

A Fantastic Night

Easy to say when you are a winner perhaps (!), but the Wave Awards 2023 truly was an amazing evening. From the venue to the entertainment on show, even had we not picked up a trophy our team would have been more than happy. The fact that we did was simply the icing on a very nice cake indeed!

NB: Winners will be listed once the information has been released on the official Wave Awards website.

Leave a Comment